After you place your order, you’ll receive a confirmation email with your order details. Once your order ships, we’ll send tracking information so you can monitor it until delivery.

Please email us at info@glowesleep.com. Our team will help track your order and resolve the issue.

If your order hasn’t shipped yet, email info@glowesleep.com with your updated address. We can usually update it before the package leaves our fulfillment center. We cannot update the address once the order has shipped.

Canada (CAD)
Free shipping on orders over $120 CAD
Standard shipping: $7.95 CAD
Estimated delivery: 5–9 calendar days

United States (USD)
Free shipping on orders over $80 USD
Standard shipping: $5.95 USD
Estimated delivery: 5–9 calendar days

Europe (EUR)
Free shipping on orders over €70 EUR
Standard shipping: €4.95 EUR
Estimated delivery: 5–9 calendar days

We offer easy 30-day returns from the date you receive your order. Just contact us at info@glowesleep.com, and we’ll send return instructions and a label.

Email info@glowesleep.com to start your return. Packages sent without prior return authorization may not be accepted.

Once we’ve received and inspected your return, we’ll notify you. If approved, refunds will be issued to your original payment method. Depending on your bank or card issuer, this may take a few days.

Our Deep Sleep Mask, Premium Silk Pillowcase and Premium Silk Scrunchie are made from 23 Momme Mulberry Silk — a dense, high-quality silk that feels smooth and luxurious.

“Momme” is a silk weight indicator, the higher the number, the denser and more durable the silk. 23 Momme silk is high-end quality silk that feels soft and resilient.

No, our products are never tested on animals.

Yes. Our silk is sourced thoughtfully and tested to meet STANDARD 100 by OEKO-TEX® standards, ensuring safety and non-toxicity.

We recommend washing in cold water (max 30°C / 86°F) with a mild detergent and air-drying flat to maintain softness and shape.

For optimal hygiene, we suggest washing silk items every 10–14 days.

Yes, on a gentle cold wash cycle, but using a laundry bag and mild detergent will help preserve the silk longer.

Sleeping on silk reduces friction, which helps hair glide gently and can help skin feel smoother and less disturbed overnight. Silk also feels cooler and more breathable vs cotton

• Deep Sleep Mask: Blocks light and supports comfort for restful sleep
• Silk Pillowcase: Smooth surface that is gentle on hair & skin
• Silk Scrunchie: Snag-free hold with less tension on the hair strand

(We avoid making medical or therapeutic claims — focusing on comfort, feel and general hair/skin support.)